Service & Support

Compassmax Drycleaning software

We are proud of the reputation we’ve earned for providing superior service and support to our customers. Our list of references includes satisfied customers from coast to coast throughout North America.

Our experienced staff—which has grown steadily with us during our sixteen years of success—can give fast, knowledgeable answers to your questions. We can connect to your system, should the need arise, and we can offer on-site training, which is essential to get the maximum capabilities from your computer system.

Available support services include:

  • 24-hour phone support/365 days a year
  • Toll-free phone and modem support
  • On-site training
  • Ongoing training and education available on-site or at our headquarters in Falmouth, ME
  • Updates as we continually add new features to Compassmax
  • Internet and e-mail support

Questions? Need support? Send us an e-mail at support@compassmax.com.


  • Maineline News & Notes
  • Mainline Notes

 

Come See Us at the Following Shows!

  • - Clean 2013, New Orleans, LA - TBA

  • June 1, 2009
  • Compassmax is proud to announce it’s new Assembly Assistant! Let the computer assemble the order for you! Some of the features of the Assembly Assistant include: Important notes and information display for garment inspection while you assemble, Running display of garments still missing on the current order, Define piece cut-off to auto-split and get assembly done faster, Bag single piece orders immediately, Easy color coded display for hang, remove/bag or error status. Contact us today for more information on the Assembly Assistant or for even more automated assembly options ask about one of our assembly conveyor business partners!* (*Metalprogetti, HMC Solutions, White Conveyors).

Customer Reviews

  • “Compassmax consistently delivers the best product and service in the industry. With 15 stores, a central server, barcoding, and two assembly conveyors, Compassmax made all of the necessary transitions effortless and quick for us. Their prices are fair and their 24/7 customer support gives us peace of mind that problems will be addressed and solved quickly. When it comes to a computer system for the dry cleaning industry, there is only one choice – Compassmax.”

    David Coyle, In The Bag Cleaners - Wichita, KS

  • “I have been using Compass and Compassmax software from Maineline for over 20 years. During this time, my business has grown and evolved in ways I never could have predicted two decades ago. Incredibly, Maineline has actually been able to stay ahead of the curve through their innovative and indispensable technology. At Meurice, we rely on Compassmax and they do not disappoint. They meet every problem as a challenge. They offer solutions rather than excuses. They support my network and my business with a dedication that’s as rare as it is appreciated. They even will fix problems with equipment purchased elsewhere. All this wonderful service doesn’t come at the expense of cutting edge technology. In fact, the two coexist beautifully under the Compassmax umbrella.”

    Wayne Edelman, Meurice Garment Care - New York, NY

  • “The Compassmax system has been a great investment for our company. It has provided the tools we need to more easily manage our multiple stores. We are now able to instantly generate information on any aspect of our business, be automatically informed of any potentially suspicious transactions as well as create and execute effective marketing campaigns. This can all be done from anywhere there is internet access. The wealth of information at our fingertips has enabled us to manage our business in a much more cost effective manner. Thanks to the Compassmax system, theft and the individuals responsible for it have been identified and eliminated from within our company. We are also able to wow our customers with various marketing campaigns that Compassmax enables us to do.”

    Bake Shaffer, Shaffer Cleaners - Tuscon, AZ

  • “We have just approached our 5th year of being on Compassmax. Wow, what a positive difference you have made in our business! Your prompt response in customer service, the easy to use program, simplicity in creating reports, your ability to accommodate the users needs in program upgrades, the accurate Customer History Tracking, valuable marketing information at the touch of a button and to top it off, the fantastic support team that is available 24/7, especially when we needed you the most. Best of all – the friendships that we cherish. In this ever changing world of business it is great to have Maineline, a company that makes our life easier, on our team! Thank you, two simple words filled with a heart full of gratitude.”

    Susan and Barbara, Sun Country Cleaners - Largo, FL