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TAKING A NEW DIRECTION: MAINELINE COMPUTER SYSTEMS ANNOUNCES CHANGES IN OWNERSHIP
FALMOUTH, MAINE: Maineline Computer Systems, supplier of the nationally-known, comprehensive dry cleaning point-of-sale software Compassmax, is pleased to announce that longtime owner and CEO Joe McCammon has partnered with experienced Compassmax consultant Art Bai in the ownership and management of the company. Owners Paul and Nancy Goldstein, who with Joe McCammon founded Maineline Computer Systems in 1985, have stepped down to pursue personal interests. Kevin Rowell, a Maineline employee with 15 years of experience in the dry cleaning industry and over 30 years of experience designing software solutions for businesses, has taken on the key role of Director of Development and Innovation.
"We're very thankful for all the years Paul and Nancy put into the company. Maineline and Compassmax wouldn't exist without their dedication and hard work," said Joe. "Art's expertise and leadership will be a great asset to Maineline. He and I look forward to implementing many improvements and exciting new features to the software. There are great things ahead."
For more than 25 years, Maineline has been a leader and innovator in the field of dry cleaning point-of-sale software, providing clients with a full-featured product designed to improve efficiency in every aspect of the dry cleaning business from sale to delivery, and offering outstanding support. In this new chapter of a long and successful history, Joe and Art will bring Maineline and Compassmax to an even higher standard of quality and service.
Said Art: “Being relevant is all about adapting to changes in technology and the industry, and continually earning customer loyalty and trust. We look forward to the challenge and hope for your candid feedback along the way.”
Some changes, such as a new and more efficient support call management system, are already in place. Clients can expect to see many significant software improvements in the coming months, and some exciting new features are in the pipeline, specifically in the areas of marketing and mobility. Maineline is also in the process of partnering with a variety of companies that have proven track records in providing superior software and media solutions. Stay tuned for news and updates.
For more information on Maineline Computer Systems or Compassmax, please visit www.compassmax.com or call 800-354-2525.
Compassmax Advisory Meeting
Compassmax held an advisory group meeting in Portland, ME in an effort to solicit feedback from our end users.
It was a productive, collaborative meeting, as we exchanged ideas and received input from our customers with recommendations that can be implemented to improve and advance our product in a forward direction.
“We listen and will continue to reach out to our customers to ensure we are meeting their needs. It is a partnership that we appreciate and will continue to promote.”
~ Joe McCammon, Compassmax
“Compassmax is truly the backbone of our business, and I've never been more confident in the direction.”
~ Jordan Wood, Davis Imperial Cleaners
Special thanks to our Advisory Group attendees L-R:
Jordan Wood, Davis Imperial Cleaners, Norm Ravagnani, Best Cleaners, Wash Respess, Southside Cleaners, Joe McCammon, Compassmax, Dave Nemec, St. Croix Cleaners, Jon Simon, Parkway Custom Drycleaning, Art Bai, Compassmax, Shawn McCann, Best Cleaners
Congratulations to Charlie Jones at 24/7 Dry Cleaners in Texas for his plant
design award in the American Drycleaner. Using some new technology from Compassmax, he has been very successful with 24 hour lockers. Our software texts the customer when the order is ready and includes pick up instructions.
To learn more about Charlie's new plant, please read the January 2017 edition of the American Drycleaner.
Clean 2017 User Group Meeting
A special thanks to our customers for your ideas, suggestions, and support. We had a full house and enjoyed seeing old friends and new ones.
Also, thanks to our team members for all their hard work and energy at booth 511.
L-R: Michael Duchaine, Cecilia McNaughton, Steve Elwell, Phil Tucker [Open Edge], Justin Morse, Art Bai, Christine Roberts, Carl Lessard, Bobby Schwartz, Joe McCammon
It was great to see our customers who visited the booth, and the new cleaners that joined the Compassmax family.
Learn about our monthly continuing education webinars.